Full service restaurants are constantly challenged with building customer loyalty. One way that can set you apart from your competition is by delivering a truly memorable guest experience. With NCR’s guest and reservation management solutions, you will gain
- Knowledge of exactly which tables are available and how long each party has been sat.
- The ability to provide personalized service and intelligent, accurate wait time quotes.
- Visibility into problem areas in the seating cycle.
- Reduced training time with an intuitive, easy-to-learn interface.
Manage and accept online reservations from your own website
Give your customers 24/7 online access for reservation booking right from your website, protecting your brand and driving traffic to your site. Available for a low, fixed monthly subscription fee per location, your marketing teams can create campaigns to drive more reservations without escalating costs.
Increase operational efficiencies
Manage your reservations, walk-ins and call-ahead parties in a single, consolidated list, capturing valuable guest information, preferences and history
Improve the guest experience
Eliminate third party paging systems and connect with guests using text and voice messaging and provide alerts to your staff when guests are waiting longer than their quoted wait time.
Increase speed of service
Optimize your seating with intelligent seating suggestions and real-time operational statistics and enable your staff to target tables that will open at similar times to accommodate large parties.
NCR Aloha Guest Manager Datasheet
This multi-functional restaurant software application helps hosts quote wait times accurately.